[Resolved] Snapdeal.com — online shopping lucky draw contest

Ankita Geeta

from Mumbai, Maharashtra

Address:

Mumbai, Mumbai City, Maharashtra, 400001

We received a certificate and coupon via post. That we have won 1lakh and 10lakh worth shopping coupon. Can we know is this authentic from snap deal as there is no information available anywhere.

Also please find the attached photos. If it's authentic we would be more than happy.

But there is no way we can confirm this information. Also can we send this to snap deal team?

+1 photos

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Apr 11, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2019

Snapdeal.com Customer Care's response Hi Ankita,

Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Comments

Rhaksha

from Chennai, Tamil Nadu

Hey,

Snapdeal is a reputed brand. I am pretty sure they won't be sending stuffs like this in posts to individual's houses!

If there is an offer going on/ lucky draw- they will upload/update in their original snapdeal website itself.

This letter may be a scam/spam/fake post . Make sure you call the snapdeal customer care to recheck.

Snapdeal.com Customer Care's response, Mar 8, 2019

Verified Support

Dear Rhaksha,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal