[Resolved]  Snapdeal.com — Order # [protected] product not delivered for 40 days

Address:

Mumbai City, Maharashtra

Hello, My name is Mahesh Godse and I did the BIGGEST MISTAKE OF MY LIFE when I placed an order (keyboard stand cross) on 8th Oct, but still not received the product. Order number is [protected].My complaint number is 11914337 with snapdeal. I have not received the money or the product. Its lying with Bluedart courier service in Mumbai since 13th OCT but still not delivered to me i.e 40 days As per trust pay policy : If your order is not dispatched within 3 business days after the promised shipping date, TrustPay guarantees refund of the money you have paid for the product and gives you full flexibility to cancel your order till the time product is dispatched – No questions asked. I have not received my money till yet. I am marking this email to the CEO (Kunal Bahl) and COO (Rohit Bansal) so that if they really care about their customers, the would give me a status update . I spoke to the following supervisors who assured me i will get my money back and i know they dont know a about when i am getting my money back. -Narendra Gupta -Tarun Soni -Vinod Burmola