[Resolved]  Snapdeal.com — order canceled without prior permission

Address:

Udaipur, Rajasthan

Sir, I purchased curtains online from snapdeal dated 20.10.14 and made online payment immidetely as the price was mentioned below the product and thereafter i received order confermation mail from snapdeal in that mail they mention your product will deliver on or before 27.10.2014 but it was not reach till 27.10.2014 n when i approched them their behivor was not good and they have not given me any right answer, and assure me that your parcel will reach within two working days, On 29th i received only one part of my curtain.nad for rest i received mail on 30thOct, 2014 that due to non availability of the product your order have been cancelled. Sir there was two types of matching curtains in absence of one curtain the worth of other curtain is nothing and the worst part of this deal is i have received one part and other part of this deal is cancelled by company and now company is not willing to accept delivered order it is non cancellable and this curtains dose not keep any worth for me and i have already paid for this. Sir that cancelled deal is still available on their web site but rates has been increased by Rs 400 (Dekor World Sea Green Altra Design Curtain - Set of 2) my order booking rate was Rs 490 and now their rate is 899. How can any company can do this with consumer it is against competition and consumer law. one company booked my order in the rate of Rs 490 then how they can cancel my order due to non availablity of the product which is still available on their web site in Rs 899. Sir this is my humble request you to enforce Snapdeal company to deliver my product without any more delay because it is against the consumer law and to be treat as breach of trust or breach of contract. Thanking You Advocate Vishal Garg BAR Council of Rajasthan Enrolment No. R/58/2014 [protected] Udaipur Rajasthan