[Resolved]  Snapdeal.com — Order cancelled

Address:Hyderabad, Andhra Pradesh

I ordered the product on 11.11.2014 and product number is [protected]. Supposed to be delivered on 18.11.2014 but didn't happened and got a message that sorry for the delay and it will be shipped in 3 working days and today I got a message that saying it got cancelled. Even no one has called me and no one has intimated the cause for this issue.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Ramanish,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Sanpdeal.com has cancelled my order no.[protected] of Karbon tatanium octane plus mobile, Order Placed On :[protected]:13:34 in 9am to 9pm hour offer. Suddenly snapdeal cancelled my order today morning. If i want to buy now, the price is high. This is unethical, How can they cancel the order without any customer's verification. I didn't get any call on mobile or through mail. I am really disappointed by their unethical behavior. This is absolutely against business policy. Even as per my order status, my order was cancelled. I want to know the reason to cancel my order. If item is not available, why did you put on hour offer in snapdeall? If not available, why did you inform the same day? since 3 days I have lot of offers on mobiles, but i did buy because of already ordered in snapdeal. now all offers clossed yesterday, snapdeal cancelled my order. So i would request them to please send the material without failure to my address otherwise I will go to consumer forum for this issue. Snapdeal is playing with customers an offers.Plz send my mobile as soon as possibleRegards,
A.chandra shekar
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information