Snapdeal.com — Order Cancelled Without Intimation | |||
Hello My order ID was [protected]. I ordered a LG Refrigerators from Snapdeal where they offered a discount on the product. I ordered it on 12th Dec 2014. On 18th Dec they cancelled it without any intimation and when contacted they said it is out of stock. That's highly irresponsible from their side since i missed offers from other vendors and now no one is offering any discount. Kindly see if you can do anything about this. Thanks. Prashant Was this information helpful? | |||
 2 Comments | |||
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I had placed an order for Volta AC on 9th March 15. Order ID is [protected]. The product was not dispatched from the seller for 9 days even after regular complaints and followups with Snapdeal. And all of a sudden my order is Cancelled by Snapdeal saying "Out of stock" without any intimation to me before cancelling.
But the same seller is displaying the same product in stock. The seller has got 5/5 rating from Snapdeal.
When I asked to redirect the order to some other seller and I want the product not the refund, Customer care says "That's not our department".
My first at Snapdeal really sucks!!
Please users don't buy anything from Crapy Snapdeal and its Sellers!! Fully run by dumb set of people.
But the same seller is displaying the same product in stock. The seller has got 5/5 rating from Snapdeal.
When I asked to redirect the order to some other seller and I want the product not the refund, Customer care says "That's not our department".
My first at Snapdeal really sucks!!
Please users don't buy anything from Crapy Snapdeal and its Sellers!! Fully run by dumb set of people.
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team