Snapdeal.com — Order confirmed ,Payment done, Product not delivered and no update

Snapdeal.com — Order confirmed ,Payment done, Product not delivered and no update

A anreddy031 from Chennai, Tamil Nadu

Hi my order I'd : [protected]. EST DELIVERY DATE Jan 16, 2015. I have booked this order on jan15 2015 and till now I did not get my product and I have called the customer care on 19jan2015 and they have raised a ticket and again today I called them and for my surprise they are telling that even they also do not know the reason why it is delayed and they need some more time to know the reason, and they are telling me wait for some time to get the update not the product Was this information helpful? No (0) Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

anreddy031

from Chennai, Tamil Nadu

I am totally disppointed with the response from Snapdeal, after made me waiting for these many days today they send me a message saying your order has been cancelled... I do not know the reason ..!!! They didnot even called me and informed me the reason also... who will give the time back for me .. will you please anyone tell me any way ... can i place a complaint in consumer court through online or i need to go to Court in person...???

anreddy031

from Chennai, Tamil Nadu

After waiting these many days do i need this ...?????????????