[Resolved] Snapdeal.com — Order delivery | |||||
I ordered jumbo yellow teddy bear through snapdeal on 25 oct 2016 and my order I'd is [protected]. In my order status it is showing delivery attempted three times . But I never received any call from courier company. I shared this issue to snapdeal at [protected]@snapdeal.com but no response from snapdeal. Daily morning I am receiving sms around 10 am that your order will be delivered today. In the afternoon around 1 pm another sms delivery attempt failed. I never received any call from courier company or even in that sms it is not mentioned the mobile no of courier boy so that I can make any contact with courier company. I am requesting to snapdeal to look into this matter on urgent basis as this courier is very important to me. Order I'd [protected] Suborder I'd [protected] Was this information helpful? | |||||
Jan 9, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Snapdeal.com Customer Care's response Dear seshagiri1950, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear seshagiri1950, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
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But I recieve the call on 4 nov from the courier company xpress bees and assured me that my order will be delivered on 5 Nov 2016.
In the mean while I recieved email that my order is cancelled. After waiting for me about 5 days still I did not recieve my courier and cancelled without any prior information. Now All my affords have gone into the drain. I am in a hopeless condition as I committed promise to give this courier to my niece as a birthday gift.
Worst courier service from snapdeal.
We understand the plight. We will get the issue checked and update you at the earliest.
Regards,
Team Snapdeal