[Resolved] Snapdeal.com — Order delivery state and no support

kumarsatyam2610

from Hyderabad, Telangana

Address:	110020
Website:	www.snapdeal.com

I have to change the delivery address. As i am on leave for next week i want it to be delivered to the different place (Where i wd be).
I checked the status. Its still not dispatched. And i checked helped before it is shipped you can change the address. But i cant get the option.
When i tried [protected] the ivr is saying my orders and giving me 2 options either to repeat information abt orders or press # for main menu.
When i press #. It starts again with order summary.
Its the same case with all the orders. Please suggest

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Jan 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Snapdeal.com Customer Care's response Dear kumarsatyam2610,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal