[Resolved] Snapdeal.com — Order failed

sajalandsharma

Address:

250001

I ordered a REDMI NOTE 3 16GB(GOLD) worth Rs. 9499 on 11th november 2016 at around 12 pm. I paid through debit card. Money has been deducted from my BOB account but the order has not been placed. I got mails and message from snapdeal that my order is incomplete and if any amount has been deducted from my account it will be refunded with in 24 hours, but its not refunded yet. Please place my order or refund the money.

Bank name - Bank Of Baroda

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Dec 17, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 14, 2016

Updated by sajalandsharma Sir, please let me know whether my money will be refunded or not...

Verified Support

Nov 16, 2016

Snapdeal.com Customer Care's response Dear sajalandsharma,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal