Snapdeal.com — Order got cancelled without intimation

Address:Dharwad, Karnataka

Hi, I have placed order for sony z3 for 9999 .Find order details below. Order ID : [protected] sub order Id:[protected] Order Placed on :[protected]:02:50AM, COD Order in call is verified at[protected]:52 PM, even though my order got cancelled without reason.Why this order got cancelled??.I wanna the same product with same price(9999). Regards, Praveen.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Praveen,

Thank you for contacting Snapdeal.com.

While Snapdeal strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Snapdeal may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Snapdeal will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Snapdeal cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.

http://www.snapdeal.com/info/termsOfSale

Yours sincerely,
Team Snapdeal
We order an item with an interest, order is placed, payment had done, wen it is processed, intimated come in 3-6 days, we know it will come in 2 days. How can you cancel it after one day. What about our value, we will intimate our friends and family we r getting a new product with snapdeal with a great offer. Finally I became fool in front. How made it? It's a snap deal made me fool in front all. Was it good, is it a consumer treatment.
Simply your looking for business, advertising with me.
Dear Gkish,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information