Snapdeal.com — Order got cancelled without my knowledge. | |||||
SnapDeal order with AWB no. P[protected], has been cancelled. Don't know who, how and why got cancelled. Courier and SnapDeal both blaming each other. But i am the person who suffered. When contacted SnapDeal is telling so many theories like, courier cancelled it. I have cancelled it. They say i have ordered on 28th Sept, 2015 and cancelled on the same day, then how their tracking history show up till 2nd Oct, 2015 and got cancelled coz of problem in delivery. All reasons contradicting each other. Feed up by following up both SnapDeal and Courier. Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Sangram Pradhan,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team