[Resolved]  Snapdeal.com — order has been cancelled after confirmation

Address:Mumbai City, Maharashtra

Dear, snapdeal has cancelled my order for after 8 days...order was already confirm by them hence I m sending some images for approval of same product by snapdeal...they are falsely giving wrong reason for cancelling the order they said that product is not available but I saw on their website the same product is available till date...see screen shot I hav sent...I m sending to you some confirmation details and availability of the same product till that on their website.. payment han bee made by credit card after confirmation of the product availability... (order number:[protected]) purchase date: 09-10-14 cancelled date: 16-10-14 mail: [protected]@yahoo.com contact no. +91 [protected] waiting for your positive reply thanks
+7 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Kalam,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information