Snapdeal.com — Order id: [protected] - problem in getting the refund for a cancelled product

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Order ID: [protected] - Problem in getting the refund for a cancelled product

I placed a order for Maharaja Whiteline Preciso Garment Steamer White and cancelled the product the next day itself...The cancellation request has been accepted and the product has been returned to the shipper itself...As per the refund policy of snapdeal i was promised to get my refund in a maximum of 6 days but it has been more than 13 days my refund is not yet credited to my original payment mode...i have made so may calls to the customer care and they promise me every time to resolve this issue in 24 hrs but not yet yet refunded my money...please help me in getting my refund back for this cancelled product... i have uploaded the necessary snapshots of the proof of the mail stating the refund is initiated for the cancelled product but not yet made...
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Dear Adriana,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal

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