[Resolved]  Snapdeal.com — Order id: [protected] cashback

Address:560037
Website:www.snapdeal.com

Cheating on cash back offer [order id: [protected]]

Based on a cash-back advertisement in snapdeal website on 16th september to 18th september for any debit or credit card purchase, i bought mi max mobile. but i didnt get my cashback.

I contacted snapdeal customer care and they confirmed that i will be getting a cash-back of rs. 1499.9/ -.

But i haven’t received the cash back till today.

Now they have send a mail that they can provide the cash back.

{we sincerely apologize for the inconvenience this has caused. we value the importance of your concern. please be informed that the offer '10% instant discount on all credit and debit cards' was not valid on few products listed on website. the reason being that they are already set to the best price. we regret to inform you that 10% extra discount offer valid till 18th sep 2016. as this offer is not available, thus, we would not be able to provide you the same. we assure you that what happened in your case is not the snapdeal's level of customer service. we value your relationship with our company, please be assured that such problem will not happen in future.in case of any further assistance or clarification on this issue, please reply to this email. reference no: 29881951 issued on: sun, 18 sep, 2016. thank you,
Team snapdeal}

They are using cheap tricks to make customer to buy the products from their website. this will be my last order with snapdeal.
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Oct 24, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2016
Snapdeal.com Customer Care's response
Dear Prakash Cheyyar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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