[Resolved]  Snapdeal.com — Order ID: [protected]

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Sir,
I m not getting a proper solution about this case for last three long months and now i have decided to solve the matter in consumer court registered reference id 212721...being a prior customer of snapdeal for last 4 years i am dealing frequently with snapdeal but i have ordered a weston 48 inch led tv last December which was malfunctioned and hence i complained the issue at ur customers service and they assist me to send it back to the nearest warehouse..i did the same and after that they initiated the refund too but dramatically the warehouse authorities rejected my complaint and sent back the same item...after receiving the same item i discovered a broken panel led which was not even well packed by the warehouse itself...whenever i raised the matter to the concern authorities they told me to sent the images of the broken panel led and i did the same...after all this they are declining everything now and letting me know that i wilnt get the get the refund...
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May 5, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Snapdeal.com Customer Care's response
Dear Samujjal4ever,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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