[Resolved] Snapdeal.com — Order id: [protected]

Akil Asgar

from Mumbai, Maharashtra

Address:

244001

Dear Team,

As per company tie up with hdfc bank & snanpdeal friday extra 10% cash back offer, total cash back offer with this product 22% (10+12%) but my cash back not credit to my hdfc bank card.

I am first time using a snapdeal online shopping and missed the select banking offer.

Also mark a mail to your customer care mail id but nobody reply to me.

Plz look into the meter on priority.

Detail are below:-

Order ID: [protected]

Product - LeEco Le2 (32GB) (Colour: Grey)

Amount - 11999 rs.

Kindly arrange the cash back on my card.

Regards
Mohd Akil

Was this information helpful?

No (0)

Yes (0)

Feb 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 10, 2017

Kailash Sheth's response Still today the matter is not solve

Verified Support

Jan 16, 2017

Snapdeal.com Customer Care's response Dear Akil Asgar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Kailash Sheth

from Surat, Gujarat

My Order ID: [protected] . I had paid the prepaid amount 1750 rs.by credit card.i had get the receipt from snapdeal also, but the courier they send was COD (cash on delivery).if I pay than only I get my product.

Snapdeal.com Customer Care's response, Jan 17, 2017

Verified Support

Dear Kailash Sheth,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal