[Resolved]  Snapdeal.com — order id : [protected]

Address:122001
Website:Snapdeal.com

Ordered some personal accessory and delived wrong mobile charger. Papers on pack and inside are different. Complaint no 52378084 fine but received a reply that it's not refundable as per policy. Received very irresponsible reply, worst is an cheating in name of policy supplying rs 100 item at cost of rs1499. Worst is if an adult part delivered to some wrong customer. Very pathetic approach.
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Jan 11, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
Snapdeal.com Customer Care's response
Dear Suman,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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