Snapdeal.com — Order id: [protected] Product:Htc one e8

Address:

Ernakulam, Kerala

I orders this product on dec 2014.On that day itself they updated the site that product will be shipped on 11 dec. I waited till 15 dec.Then I called them to know why it is not. shipped yet.They said some issue with courier service.So I asked them to cancel the product as I ordered this one as a gift to my brother on his birthday 18th dec. They said they will cancel it. So from 15 dec I'm waiting for a cancellation they haven't cancelled it yet.after cancellation also I have to wait to 7 days for getting my money back. Beautiful customer service isn't. it??? So guys any body who need his product on time, or who need his money back fast if you cancel, or if you need a genuiene product simply don't order from snapdeal as they are the first among the worst in delivering the product on time, quality or cancel on time. They don't know what is customer satisfaction means, even they don't care about customer. iam moving to court to get my money back as I orderd this product on emi.if my refund is not done in . more days I have to pay the creditcard billing amount.. So once again snapdealll for this much of trouble for the first shoping from your site.