Snapdeal.com — Order ID: [protected] Posh 7 Black Reversible Jacket+ 1 Mask Free

Address:

Bardhaman, West Bengal

I ordered a pair of jackets from snapdeal.com (Order ID: [protected] Posh 7 Black Reversible Jacket+ 1 Mask Free), I got the Delivery before the estimated time But one of the product (Posh 7 Black Reversible Jacket+ 1 Mask Free) which i got was totally different. on that behalf i register a complain for replacement to snap deal customer care and the customer care promised me to replace my original order with the duplicate item sent. On that behalf i refund the item ( code - [protected] / ticket no[protected]. Now the customer care is not ready to replace, they are ready to refund my money . WHY??????? where as this item is still available on your snapdeal.THE DIFFERENCE IS ONLY THE PRICE IS DOUBLE. when they have not the guts to give an offer then why they are trying to do that? (IS IT DIL KA DEAL... SNAPDEAL).sir, I am not ready to receive the money because I want my original order item. I am not ready to tolerate any short of cheating from one of the leading online marketing site Regards Amitava debnath [protected]