[Resolved]  Snapdeal.com — Order not delivered as promised

For the last 3 days, snapdeal's courier service(intelliship) is fooling around by saying that they will deliver our orders. Till date those irresponsible people have not delivered it. For the last 3 days we are unable to go anywhere because of this misleading information these people are giving us by SMS. Tried talking to snapdeal customer care team multiple times. They proved to be even worse in terms of competence and pathetic when it came to getting the orders delivered. Intelliship courier's website portal has been suspended. Are they real? or is it some kind of fraud company? Snapdeal customer care team is the most ineffective team compared to other ecommerce portals. Wasted our 3 days by making us sit at home by giving false information about delivery dates and timing.
Order ids: [protected], [protected], [protected]
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Dec 13, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2021
Snapdeal.com Customer Care's response
Dear Sir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Nov 06, 2021
Updated by Girija64556
Today we got an SMS saying our order has been delivered. Don't know whether snapdeal or its courier service are bigger frauds. First time we are having this nasty experience of an ecommerce portal lying blatantly that it has delivered the order to customer without doing so..pathetic..
Verified Support
Nov 10, 2021
Snapdeal.com Customer Care's response
Dear Sir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Nov 11, 2021
Updated by Girija64556
Team-Finally, after close to one month of ordering, we got the delivery 2 days back. But want to inform you that the courier service that delivered the order was different from what we were informed through SMSes. The courier by name intelliship doesn't exist in India. Please avoid giving false information to the customer.
Verified Support
Nov 12, 2021
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. Please allow us sometime, we'll get in touch with you to discuss this.

Regards,
Team Snapdeal
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