[Resolved] Snapdeal.com — Order not delivered as promised | |
For the last 3 days, snapdeal's courier service(intelliship) is fooling around by saying that they will deliver our orders. Till date those irresponsible people have not delivered it. For the last 3 days we are unable to go anywhere because of this misleading information these people are giving us by SMS. Tried talking to snapdeal customer care team multiple times. They proved to be even worse in terms of competence and pathetic when it came to getting the orders delivered. Intelliship courier's website portal has been suspended. Are they real? or is it some kind of fraud company? Snapdeal customer care team is the most ineffective team compared to other ecommerce portals. Wasted our 3 days by making us sit at home by giving false information about delivery dates and timing. Order ids: [protected], [protected], [protected] Was this information helpful? | |
Dec 13, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 06, 2021 Snapdeal.com Customer Care's response Dear Sir, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Nov 10, 2021 Snapdeal.com Customer Care's response Dear Sir, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Nov 12, 2021 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. Please allow us sometime, we'll get in touch with you to discuss this. Regards, Team Snapdeal | |
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