[Resolved]  Snapdeal.com — order not placed but amount was deducted and partial refund initiated

Address:Rajkot, Gujarat, 360001
Website:snapdeal

I had order on 30.10.2018. After making the payment of rs.18780/- the order was cancelled. Thereafter i had mailed to the snapdeal support. They people only initiated the refund of only rs.578/-. Remaining refund was not initiated. And also till date the refund is not credit in my bank account. And also i am trying to call the customer care executive but they people not transfer the call to the executive. And tell me that please try to call by registered mobile number. When i call from registered mobile number they people stated that there is no any order was placed.
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Dec 6, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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