[Resolved] Snapdeal.com — Order not reached to me

rohit gururani

Jan 11, 2022

Website:

snapdeal.com

Maine snapdeal se ek order place kiya tha order confirm ho or product deliver v ho gya lekin mere pas koi message ni aaya delivery ka, or jb customer care mai maine baat ki to unhone bola ki resolve ho jayega lekin baad mai message aata hai ki apka package deliver ho chuka hai ab kuch nhi kr skte
here are my order id- [protected] which placed on 15 dec 2021, unfortunately i wasn't available there for pickup my item but when i look up for my product it said product delivered on 19dec21-2:06PM. i don't know where my order placed but i wanna know that where is my order .
i send a request to customer care for call support but they also not doing anything now i wanna know where is my order.
i attached the detail about my order have a look on it and help me ASAP please.

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Jan 15, 2022

Complaint marked as Resolved

after my complaint i get my refund for the product. Thanks for help

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2022

Snapdeal.com Customer Care's response Dear Rohit!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal