[Resolved] Snapdeal.com — order not received but snapdeal claiming it is delivered | |||
I have placed an order on snapdeal.com on 23/06/2014 having order id:[protected] the order was sent via Fast Flight courier Consignment Number :O[protected] tracking the product on fast flight site showing Pending- Branch Misroute from 27/06/2014. I contacted to snapdeal as the expected delivery date was over.They told me that they are contacting to the courier and get back to me, but did'nt get any reply form snapdeal.Now yesterday I found that snapdeal is showing the product is delivered on 02/07/2014 but i did not get it yet.I again contact to snapdeal they are saying that the product is delivered..I am totally help less... Name: Suman Chakraborty Contact No: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team