Snapdeal.com — order number [protected]. return request closed. delivered a complete different item. rs 3700 at stake.

AniketADeshmukh

from Nashik, Maharashtra

Address:	Pune, Maharashtra, 411038
Website:	Snapdeal.com

I had ordered fossil watch (Fs 4656) and instead got (Fs 4487) and that too defective. It seems like a fake watch. This the third time snapdeal has delivered wrong product to me. Prior to this also i had ordered a watch and snapdeal delivered a defective watch and even after replacement they sent a wrong item. Priot to that to the watch delivered was without warranty. It was mentioned in description that the watch had 2 years warranty. Snapdeal doesn't even have a customer executive to talk with on phone to solve queries. So i had to return the watch. This is totally unacceptable. This behaviour of snapdeal i'd very frustrating. I was a loyal customer of snapdeal

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Comments

saddamhashmi786

from Hampi, Karnataka

Dear San, I have recieved message from snapdeal which offering me safari car whether it is fraud or what please confirm. i have attached the screen shot of the message. please do the needfull.
personal contact no-[protected]

darpan Jadvani

from Kathor, Gujarat

Dear Sir/ma'am,

I have booked some Items from Snapdeal. And today I received call that I am lucky winner of Tata Safari car of rs. 12, 60, 148... I want to know that that call is real or fake. The officer who called me gave me time about 12 hrs to submit documents.

I need help from Snapdeal to solve this confusion.

Thanks,

Regards

Jothy Lakshmi

from Chennai, Tamil Nadu

Complaint about parcel
sir,
I have ordered one carpet in snapdeal for Rs.492/- on 27/09/2018, they have messaged me that i will receive the parcel within 7-9 days.
till date i have not receive the parcel .please check the details . if whether i receive the parcel or not please inform me immediately, please do the needful.

Mukesh James

from Vijayawada, Andhra Pradesh

ORDER NO.: [protected] SUBORDER NO.: [protected] HSN: 91011100
Fake item &Damage Products

Snapdeal.com Customer Care's response, Oct 11, 2018

Verified Support

Hi Mukesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Aish Aishwarya

from Madhugiri, Karnataka

I have not received my any refunds for my returned item i am fully suffering from this and also i didn’t get any messages from snapdeal its not fair i think snapdeal cheats the customer they didn’t provide good returns and refunds policy.and i want my refunds very urgently.

Choudhary Naved Malik

from Gurgaon, Haryana

Dear sanpdeal there is a big issue I order a watch and I did not get this I got a different watch and I want to return this please help me dear sanpdeal I trust you

Snapdeal.com Customer Care's response, Oct 12, 2018

Verified Support

Hi Naved,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal