[Resolved]  Snapdeal.com — order status is delivered, but I didn't receive the product

Address:Unnao, Uttar Pradesh, 500040

I didn't receive any product that i ordered but i received an sms to my registered mobile stating that my order is delivered last night at 10.58pm 26-nov-2017, and an email to my mail id. I tried to contact snapdeal customer care number but it is fully automated.

Order id: [protected]
Product: terabyte wireless mouse black
Location: hyderabad

If it is delivered then send me a customers sign copy.
I sent an email to [protected]@snapdeal.com but no response... But i will make sure that i will never ever use ur stupid service again, and i will inform to all my friends and relatives and the people i know to not to use ur marvelous service.

Make sure u resolve this issue or send my money back.
Was this information helpful?
No (0)
Yes (0)
Jan 4, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Snapdeal.com Customer Care's response
Dear Prakashsurya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information