[Resolved]  Snapdeal.com — order still not received but status is shown delivered

Address:New Delhi, Delhi, 560100
Website:www.snapdeal.com

I ordered item in snapdeal website on 11th oct 18
And till now i'm not receiving the order, but shiping status is showing delivered.. No one responding for mails and call, i'm unable to contact customer care centre it's automated answers

One, i need the product or refund the amount..

My order number [protected]

Help required here...
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Dec 29, 2018
Complaint marked as Resolved 
Hi CC team, I got the refund amount from snapdeal, thanks for your support..
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2018
Snapdeal.com Customer Care's response
Dear Pradeep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Dec 29, 2018
Updated by [email protected]
Hi CC team,

I got the refund amount from snapdeal, thanks for your support..
Verified Support
Dec 29, 2018
Snapdeal.com Customer Care's response
Dear Pradeep,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 10 days.

Regards,
Team Snapdeal
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