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Snapdeal.com — ordered product not delivered after payment

I had ordered janasya crape kurti with palazzo on 17th August by paying Rs 904/- which is not delivered yet inspite of continuous reporting, they have sent fake signature & stating product already delivered on 21st, I was very much at home that day & have not received product and that is not my signature please resolve my issue ASAP, I have attached order details
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Comments

Congratulation you are winner of Snapdeal company online shopping you won 1st prize Tata nexon car or amount RS 7, 50000/- plz you have pay government services tax RS 7500/-) in state bank of India date 16/9/2019 deposit details helpline number [protected]
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Snapdeal.com Customer Care's response, Sep 25, 2019
Verified Support
Hi Customer! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

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