[Resolved]  Snapdeal.com — orpat table alarm clock tbb-337

Address:Faridabad, Haryana, 121002
Website:snapdeal.com

I cannot even imagine being treated this high and dry way by snapdeal!!! I trusted you with majority of my online orders and remaining went to others... However i am grossly dissatisfied after purchasing this shabby and cheap table alarm clock for inr 820/- which was delivered broken. I returned the damaged order to you and it was confirmed that my money would be returned back. But suddenly one day the courier company delivered the same packet back to me!!!
On the top of this snapdeal considered the order executed with no scope for me to raise my concern on the same... Speak to an executive or write on the mobile snapdeal app which was getting impossible... Making me feel completely cheated!!
Today, i tried the laptop complaint module which i seriously hope it works!!!
I am sure snapdeal will never want to deal with its loyal customers this way...
Regards, sushanta ray; [protected]; sushanta. [protected]@nw18.com
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Oct 5, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
Snapdeal.com Customer Care's response
Dear Sray1,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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