[Resolved] Snapdeal.com — Paid but not delivered | |||||
Dear Snapdeal Team; This is Anuj kumar Arya from Allahabad, i have ordered a product on Dated 4/12/2016 having Order Id- [protected] and still i am not received my product and today is 21/12/2016.I follow your team by telephonically many times since 12 days, regarding this issue but every time your team gives me a fake Commitment and promise about soon delivery & ensures me that my Problem will resolve shortly but today 17 days passed and still i am not found any hopeful response from your side when i ask about him about my shipment and its Tracking record they denied to provide any accurate and exact status of it.I have already registered my complaint to your customer care many times but still you not taken any action about this . Dear Snapdeal Team, I would like to inform you again that you have already crossed your delivered time limit 2 times (1st-9th.12.2016 to 15th.12.2016 & 2nd -17.12.2016 to 21.12.2016) Now this is too much !!! Its my request you all to please don't do this type of fake activity like this and don't commit fake like this if there is any possibility then please refund my money into my account otherwise i will take an strict action against you in Consumer Forum. Snapdeal now this is heights of lying! I have a record of each and every call I have made with Snapdeal. Everything you have told me is on record with me. I will for sure move to consumer court and being a blogger, your harassment will be out in the social media world as well. Thanks & Regards Anuj kumar arya [protected] Was this information helpful? | |||||
Jan 27, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 24, 2016 Snapdeal.com Customer Care's response Dear Akhileshwar Verma, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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