[Resolved] Snapdeal.com — partial order received and them services are pathetic

jigisha 7777

from Bengaluru, Karnataka

Address:	560038
Website:	www.snapdeal.com

Hi,

I have placed an order for walnut. Which say 400 gm packs of 2 for 624.

I received item which is 200gm pack of 2.

I have no option to return. I tried to reach them to talk but not able to talk on given number. It is hassful services to deal with it.

I have an email that saying on 2 pack of 400 gm.

On them website now it showing 200 gm pack of 2.

Please help me out to return product and intiate the refund for same.

They are cheating to the customer.

I am attaching here screen sort of item. Email and my account.

Please do needful.

+4 photos

Was this information helpful?

No (0)

Yes (0)

Jan 14, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 09, 2017

Updated by jigisha 7777 Order I'd is [protected]

Verified Support

Dec 11, 2017

Snapdeal.com Customer Care's response Dear Jigisha (Jigisha7777),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Dec 11, 2017

Updated by jigisha 7777 Thanks.

Hope you will look into this matter seriosly

Dec 13, 2017

Updated by jigisha 7777 They call but it got disconnected. I can't reach to them. Waiting for call. To resloved the issue