[Resolved] Snapdeal.com — Partially delivered

Surendar Chidambaram

from Chennai, Tamil Nadu

Address:	600024
Website:	www.snapdeal.com

I have ordered 2 Nos Healthviva Apple cedar vinegar bottle. I have received a parcel from snap deal after a week. The parcel contains only one bottle with a packing papers. The parcel had an invoice which says parcel contains 2 no of bottle inside. Immediately I used return/refund option in their website, but they are not returning / refunding this product. I have sent lot of mails to their help centre mail id. I register a complaint in their help centre itself. No response from them. It is really cheating. There is no direct customer care no. there is no way to contact them directly.

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Mar 21, 2017

Complaint marked as Resolved

Snapdeal refunded the remaining deliveries money in to my account. Thanks a lot consumer complaint for quick action.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Snapdeal.com Customer Care's response Dear Surendar Chidambaram,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Verified Support

Mar 21, 2017

Snapdeal.com Customer Care's response Dear Surendar Chidambaram,

Thanks for sharing the acknowledgment. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance

Regards,
Team Snapdeal