[Resolved]  Snapdeal.com — Payment not received

Address:Mumbai City, Maharashtra, 520015
Website:snapdeal.com

I ordered i phone 5s product is got on 07/09/2016 i am not satisfied with that product and same is return snap deal courier guy is pickup the product on 14/09/2016 till date they and refund my amount or not send another product i raised the complaint to their customer care but they are also not given solution

My order is [protected]
I have purchased the product from snapdeal on 3rd spetember 2016. I received the product on 7th. I am return the product and same is handover to courier on 12th september
Till date your customer cerise team or any one from your side spoken to me i raised the complaint in your customer care no just spoked to your customer care no they are not given any solution to me
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Nov 14, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Snapdeal.com Customer Care's response
Dear Rabhani shaik,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 01, 2016
Snapdeal.com Customer Care's response
Dear Rabhani shaik,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

[protected] my order cencell
Snapdeal.com Customer Care's response, Oct 12, 2016
Verified Support
Dear sukhvinder jat,

We request you to share your exact concern with your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Oct 20, 2016
Verified Support
Dear sukhvinder jat,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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