[Resolved] Snapdeal.com — Pendrive

sidharth kabi

from Banposh, Odisha

Address:	769014
Website:	snadeal

I did a purchase of pendrive on snapdeal.com on 7 aug2016 worth of rs.870/-. The order id is[protected] when i received the product it is not actually what i ordered for. Its purely a fake 1.. Specs vary from original 1. Immediately i called the customer care after 7 days and asked for exchange with the product i ordered... They denied... I also went to sony service center.. Hey also told us its a fake product and seller is not a authorised sony dealer
My uncles phone number registered on snapdeal:[protected]

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Oct 10, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

Snapdeal.com Customer Care's response Dear sidharth kabi,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

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Comments

Ritu Ajay Gupta

from Delhi, Delhi

I ordered 3xl size kurti but found the delivery of 2xl size and it is totally yhe company fauly. Inspuye of my repearedely request again and again no action has been taken in this part from 1st of thos month . Pls once again i request you to do the needful as soon as possible

Snapdeal.com Customer Care's response, Sep 8, 2016

Verified Support

Dear Ritu Ajay Gupta,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal