[Resolved]  Snapdeal.com — Philips trimmer

Address:700124
Website:Www.snapdeal.com

It has been more than a week that I am facing a serious problem.. No one is coming to pickup the order but I am getting continuously wrong emails telling me that the courier is unable to pickup and my request for return/replacement has been cancelled.


Finally today I have sent it by myself to the delivery address as given in the return slip by spending Rs 250/-

It is very much unappreciated and its a matter of shame as well as public harassment which I am facing now.


For more than a week I am calling Snapdeal continuously spending my own balance. I have spend over Rs 100 for calling the customer care...

Courier charges- 250
Transportation charges-25(sending)+25(bringing it back)..
Phone balance -around 100

Now can you tell me why customer will buy things from snapdeal, if you are providing such worse facilities??


Who will pay the compensation now ? DO you really think that u are satisfying customers ?


SOUMYADIP SAHA
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear Customer (Sdsaha),

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal
Dear Customer (Sdsaha),


Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.


Regards,

Team Snapdeal
Dear Customer (Sdsaha),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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