[Resolved] Snapdeal.com — Pick up and refund is not getting initiated

buyeraditya

from Mumbai, Maharashtra

Address:	400072
Website:	snapdeal.com

Dear Snapdeal Team,

This is regarding one of my pick up request for order id - [protected], Ticket ID 28503116

After repetitive requests ( more than 4 times), the item was not picked up by your courier partner till today ( 15 days are over)

No response is received from your customer help email ids i.e. help
2snapdeal.com, kunal.[protected]@snapdeal.com, rohit.[protected]@snapdeal.com.

I would like to call you attention on this subject matter and arrange a pickup by today itself on below mentioned address only -

55 Corporate Avenue,
Time Technoplast Ltd,
Second Floor,
Saki Vihar Road,
Saki Naka, Andheri (E) - 400072

Landmark - in f/o hotel Gurukrupa

Please ensure the pick up guy makes a call before coming for a pick up on above mentioned address.

Anticipates your immediate response.

With Regards
Aditya

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Oct 16, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Snapdeal.com Customer Care's response Dear buyeraditya,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal