Snapdeal.com — pick up boy not coming and status cancelled pick up from snapdeal.

I was ordered fastrack watch from snapdeal. After recieved i was check it is fake product so return it after 2 days the status is pick up cancell. The pick up boy not comming. And also message from snapdeal reschedule pick up. But there are no such option on website and mobile app. After thet i was call customer care but there are also not resolving my problem.
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Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Nov 04, 2019
Updated by ArmaanGshaikh
They resolved my problem. Thank you.
Complaint comments 

Comments

They are not taking my Tshirt back. And they are saying the return request has been closed. Please help me in returning the product back.
My order ID is:- [[protected]]
Snapdeal.com Customer Care's response, Oct 25, 2019
Verified Support
Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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