[Resolved]  Snapdeal.com — Pick-up & refund the item

Address:Kolkata, West Bengal, 700094
Website:snapdeal.com

To,
The CEO.,
Mr. Kunal Bahl,
Snapdeal,
C/O: Jasper Infotech,
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, India - 110020

This is the third time you have rescheduled the pick-up ( order no. [protected], sub order no. [protected] Date 01/01/2017 ) of the wrong item sent to me .
You made promised that I will be refunded the money I paid for Hindware cook top in a week, but I didn't .
The cook top I received was defective and faulty ( order ID.[protected], Reference no:[protected] .

What a mismanagement and why don't you resolve the issues, Otherwise it is my last warning .

Positively I will go to the Consumer Forum Court about my both issues .

In the last one month you only harass me mentally, do pick up the A P hand-loom item & refund and also the refund the money of
Hindware cook-top by tomorrow .

Thanking You,

Ujjwal Ghosh
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Snapdeal.com Customer Care's response
Dear ujjwal.kolkata,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information