[Resolved] Snapdeal.com — Pickup not done

Harish Vaigankar

from Pune, Maharashtra

Address:	403001
Website:	Snapdeal.com

Have ordered one pair of woodland sandles on 18/12/2016 and I have putted request for return on 31 Dec 2016, during the time of returning by mistekly I have cancelled order and Which i had reported to snapdeal and customer advisor have made it clear and they had reschedule the order...Now It has been almost 3months my pickup is not done, now I have lost my patience level. I have called snapdeal several times but it is of no use every now and then they are saying 2-3 days. What should I do to overcome through this harrasement ...My order I'd is [protected]. They are not doing any follow up with the customers... What to do... Common people like me have lost faith from this type of site...

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Apr 21, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Snapdeal.com Customer Care's response Dear Harish Vaigankar,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Mar 17, 2017

Updated by Harish Vaigankar Till date snapdeal has not done anything except giving false assurances

Verified Support

Mar 17, 2017

Snapdeal.com Customer Care's response Dear Harish,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

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Comments

Harish Vaigankar

from Pune, Maharashtra

I am waiting for pickup from last 3 months... What type of assurances does it provide, customer advisor doesn't have manners to talk with customers...