[Resolved] Snapdeal.com — placed an order on snapdeal, money deducted but order not placed.

rajverdhan

from Jhansi, Uttar Pradesh

Website:

www.snapdeal.com

I ordered — more then 9 products in a single attempt on snapdeal worth more then rs 8000 on date 21/22 feb 2018 and paid the amount by my credit card (Master card). After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on snapdeal. Please refund the amount in my bank account or deduct from my credit card bill so that i can place my order again. My details for my snapdeal account is given below
Name - rajverdhan agnihotri
Registered mob. No.- [protected]
Thanx
With regards
Rajverdhan agnihotri

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Apr 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 26, 2018

Snapdeal.com Customer Care's response Dear Customer(rajverdhan),

Kindly share your Transaction details and Email ID on [protected]@snapdeal.com. So, that we can assist you better with your concern.

Regards,
Team Snapdeal

Verified Support

Mar 06, 2018

Snapdeal.com Customer Care's response Dear Customer(rajverdhan),

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal