[Resolved]  Snapdeal.com — Poor product delivery by snapdeal an money not refunded

POOR PRODUCT DELIVERY BY SNAPDEAL AN MONEY NOT REFUNDED

I had requested for return of the product (Genuine TG113 Superb Speaker -Suborder ID-[protected] )on 8th June and have been following up on the customer care number /chat option given in the app but no one has been responding from your end and no one came to pick up the products

But finally on 27th June the return was closed from your end stating that customer was not reachable.

IF I HAD REQUESTED FOR A RETURN WHY WILL I NOT BE AVAILABLE FOR THE SAME.

ITS ALMOST A MONTH AND NO ONE HAD REVERTED TO MY PENDING QUERY .

I have again intitated a complaint on 9th July and it's still pending ..Every day they call and say it wil be picked in 2-3days and no action is being taken nor we have received the refund

I DO NOT WANT THE PRODUCT AS THE QUALITY IS VERY POOR AND THE BLUETOOTH IS NOT FUNCTIONING.

KINDLY help us to get our MONEY AND ARRANGE FOR A RETURN .

Awaiting your response

Regards
Jayant Gupta
[protected]