[Resolved]  Snapdeal.com — Poor quality product delivered, unable to use,

Address:Visakhapatnam, Andhra Pradesh, 530002
Website:snapdeal.com

I received the Dining table & chairs that was of the poorest quality and was installed by some crude carpenter who was sent, all chairs have been loosely fitted and cannot be repaired or adjusted, all chairs are rocking and the joints have given way, the material of the table and chairs are of inferior quality and are very delicate and cannot be repaired .Really very disappointed .Snap deal has cheated us, we paid Inr 17900 of our hard earned money .Really impacted us badly and we facing mental torture every day. I am contacting Snap deal since August 12th 2016 and had even offered to pay additional charges to replace, no response .
Please help us .

Order # [protected]

Name Kaliraj Koka
[protected]
+4 photos
Was this information helpful?
No (0)
Yes (0)
Dec 23, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2016
Snapdeal.com Customer Care's response
Dear kaliraj0,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information