[Resolved] Snapdeal.com — POR-549 24watt Portronics Bluetooth speaker

Dr. S M HASHMI

Mar 3, 2022

Address:

70 , RABINDRA SARANI , Seraj building , 2nd floor, Room No.136 & 137 B , Kolkata-700073, . Seraj building

Portronics has cheated and delivered me a mobile stand POR-122 of Rs 699 MRP instead of my ordered POR-549 24 watt Bluetooth speaker. I paid the full amount of Rs-2699/- and got the another thing. You should look in to the matter immediately and supply me my ordered device. Otherwise I will go to the consumer court and I will tell all my relatives, friends and contact persons not to purchase any product from Snapdeal. It is also a matter of serious concern for Snapdeal's reputation. It can cause huge loss and ugly image among the consumers. My anxiety is quite natural. Please take immediate action against the Portronics Digital and give me my ordered device- POR-549 24 watt Bluetooth speaker.

S. M. Hashmi

[protected]
Suborder Id- [protected]
Placed on - 23.02.2022
Delivered on- 28.02.2022

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Apr 6, 2022

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2022

Snapdeal.com Customer Care's response Hi Customer!

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 5, 2022

Verified Support

Hi Customer!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal