[Resolved]  Snapdeal.com — Prabhu arts multicolour krishna idol playing bansuri

Address:	Raigad, Maharashtra, 402110
Website:	www.snapdeal.com

I had ordered a prabhu arts multicolour krishna idol playing basuri on 15 th december 2016. The payment mode was cash on delivery. I ordered the same to gift it my brother on his new home entrance. On 21st december i got the status for the same order as 'the order has been cancelled' by the seller. But on 22 dec 2016, i got the delivery of the same product. I paid rs. 2383 for the same as it was cash on delivery. But the product i received was totally different as that of shown & described on snapdeal site. So i want to return the product & want my money refund. So i contact snapdeal. They ask me for the images & invoice of the to share with them by mail which i did. I got my complaint id as 38169440. I was assured by snapdeal that the product will be picked by them & i will get my money refunded by 8 days. But its 15 days over now & still my product has not been picked by them & they are not entertaining my complaint now. My phone number has also blocked by them.