[Resolved] Snapdeal.com — Prepaid amount not refunded after returning the product | |||||
This is ridiculous, its been more than 2 weeks, y haven't i received my refund amount. I have given u all my bank transaction details too, still what do u expect me to provide to prove that i have not received my money. I want my amount to credited asap. I returned the item which was ordered on snapdeal on 10th feb 2017, but i haven't received my amount credited to account. Details: Name: rekha s Order id: [protected] Was this information helpful? | |||||
Mar 27, 2017 Complaint marked as Resolved Snapdeal.com — Prepaid amount is not refunded after returning product
1 Review
Re Rekhasrinivas on Mar 27, 2017 Mark as Resolved
Order ID: 18265308241
Its been more than a month, y haven't i received my refund amount.
I have given u all my bank transaction details too, still what do u expect me to provide to prove that i have not received my money.
I want my amount to credited asap.
I returned the item which was ordered on snapdeal on 10th feb 2017, but i haven't received my amount credited to account.
I already raised complaint for same issue through complaint id: ID: 1502866
But they just gave me a false acknowledgment mail saying amount is refunded, Where as still amount is not refunded Snapdeal.com customer support has been notified about the posted complaint. Verified Support Feb 27, 2017 Snapdeal.com Customer Care's response Dear Rekha srinivas, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Feb 28, 2017 Snapdeal.com Customer Care's response Dear Rekha srinivas, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal Mar 27, 2017 Updated by Rekhasrinivas I just got an mail saying amount is refunded..., But still i don find tat my amount is refunded. | |||||
 1 Comment | |||||
Comments
Same problem with me ! Please do share your contact no with me ! We will sue snapdeal together!
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information