[Resolved]  Snapdeal.com — Problem regarding the refund!

To snapdeal.com, Complaint no : 02738902 Order ID: [protected] You deliver a wrong product to me and then after requesting for a return, you pick up the product. After picking up the product, you don't refund me my money back! When I contact snapdeal.com on their number ( [protected] ), your executives are giving horrible information and are telling the product has not been picked up yet! When finally one executive decided to transfer the call to the supervisor and the supervisor told me, the refund has been rejected from the finance team and I won't get the product back! WHAT IS THIS? JOKE? Edit : It's been 48 hours and I still didn't get the answer even after your promised! I would also like to add this : Even I'm ready to accept the fact that you won't provide me the refund but atleast give the product which I ordered for.