Snapdeal.com — Product actually not delivered but as per snapdeal, delivered

bit_rajeev98

from Jalalpur, Gujarat

Address:	Khagaria, Bihar, 851215
Website:	www.snapdeal.com

Kind attn.: customer care deptt.
I have booked one order - [protected] on 13th may and till now it has not been delivered. It is very unfortunate that inspite of having currect address and phone number, part has been delivered to wrong person. It seems that snapdeal is not at all bothered about the customer's pain because i am repeatedly calling customer care but there is no output. How snapdeal can be so irresponsible & insensitivity in this competitive environment?
I have logged complaint[protected], dated:26.05.2016 but there is no any reply till date.
I want refund money as soon as possible. It has been already got delayed.

Regards,
Ramanand singh
Alternate no.: [protected]

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Comments

Preeti31

from Visakhapatnam, Andhra Pradesh

It happend to me also

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Rajeev( bit_rajeev98),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Preeti3,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal