[Resolved] Snapdeal.com — product and service

akhilbhart

from Gwalior, Madhya Pradesh

Website:

Snapdeal.com

I have ordered jagging which order id is [protected] and after some i want to cancel that order but that is not cancelling from app. I have sent the mail to custemer care they also says that cancel from app.
How should i cancel that.
Other thing is that i have order three piece of jagging of same size but 2 i got of same size but 3rd i got in bigger size.
I need my money refund from this site.

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Sep 30, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2017

Snapdeal.com Customer Care's response Dear akhilbhart,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Aug 31, 2017

Updated by akhilbhart Till now no solution of my problem.i need my money back and also penalty of this behaviour from snapdeal.
The customer care is making call 5 times/day to take the order which i have cancelled.