Snapdeal.com — Product cost collected more than MRP

ysh12345!

Address:	122002
Website:	WWW.SNAPDEAL.COM

I am writing this phrase as a complaint which I have with my current purchase. I am associated with Snapdeal for long time and it had been a great shopping experience prior to my last purchase. It's very tragic in my last purchase as amount more than the MRP of product is collected from me. I ordered 2No. products as in trail mail whose MRP is Rs 459/unit(Snapshots of product box are attached for your reference) and the amount which is collected is Rs 525/unit i.e. a total of Rs 132 extra is collected. This is really disappointing and due to such wrong practice customer loose trust in Snapdeal and after such experiance I don't feel like shopping again with Snapdeal.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer(ysh12345!),

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer(ysh12345!),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal