[Resolved] Snapdeal.com — Product delivered is not same as described in Snapdeal website.

vikas chourasia

from Bengaluru, Karnataka

Address:	Snapdeal, Jasper Infotech Pvt. Ltd., 246, 1st Floor, Phase 3, Okhla Industrial Area, New Delhi 110020, India
Website:	www.snapdeal.com

I have ordered a product from snapdeal.com on 11th Feb 2021. The item delivered by Snapdeal is not same as describe in the website.

Now i am requesting the return/replacement of same as it is not same what i ordered, but Snapdeal is not ready to accept the return/refund and sharing some fake term and condition.

It is purely cheating with the customer by advertising something in website and delivering something else to the customer. It is snapdeal liability to deliver the same product as mentioned in their website.

Order ID: [protected]

Thanks
Vikas

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Feb 26, 2021

Complaint marked as Resolved

The refund has been issued by snapdeal for the product.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2021

Snapdeal.com Customer Care's response Hi Vikas,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal