[Resolved]  Snapdeal.com — Product did not delivered for more than 20 days and no money refunded

Address:

Chennai, Tamil Nadu

I have placed an order on 22/12/14 for Palmer's Cocoa Butter Formula Massage Cream For Stretch Marks 125 g of Snapdeal Order No. [protected], for which i have not revived the product till date. As per their commitment it should have delivered to us with in 7-9 business days but still after 20days have passed, i did not received the product. They have given an false statement on 29/12/14, that it was unsuccessful in delivery because their courier partner Go javas has confirmed that i have requested for refusal/cancellation which is completely wrong. How can they cancel a product with out asking customer's confirmation. How ever i have raised complain 4 time after that. On 30/12/14 vid request number 13963638 & 13963652 On 04/01/15 vide Request #14202843 On 07/01/15 vide Request number 14361897. On 12/01/15 vide Complaint Number: 14361897 They are playing with your customer. Their delivery service is very very pathetic. It is worst than the worst. Nothing worst can happen more than this. Only making attractive advertisements to cheat the customers is your aim after all. Because this is not the first time i am suffering by using snapdeal. Everyday i was spending my very important time and money to esquire about my placed order. Its not a joke after all. And those people are simply cheating by saying i have cancelled the order.Then why i was following up everyday to receive my product. DO NOT CHEAT your Valued customers SNAPDEAL. Friends simply they are cheater and fraud. Don't buy any product from them